Returns & Exchanges
We want you to feel confident and glamorous in your Lavish Alice pieces, which is why we offer a 14-day return period for all unworn items with original tags attached. Please ensure garments are free from makeup, perfume, or tan marks to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship the Parcel
Generate your prepaid shipping label through the portal and drop off your package at any authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing