Frequently Asked Questions
Everything you need to know about your Lavish Alice experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express delivery options are available for next-day arrival if ordered before 3 PM GMT.
What is your return policy for occasion wear?
We offer a 14-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original Lavish Alice tags attached to be eligible for a refund.
Do you offer international shipping?
Yes, we ship to over 150 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size for me?
Each product page includes a detailed size guide and 'Fit Assistant'. Since our pieces often feature structured tailoring, we recommend following the specific measurements for the best fit.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options including Klarna and Afterpay, allowing you to buy now and pay later.
Are your products ethically manufactured?
At Lavish Alice, we are committed to ethical sourcing. We work closely with our suppliers to ensure fair labor practices and high-quality craftsmanship in every garment we produce.